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Home Privacy Policy

Privacy Policy of The Professional Couriers

The Professional Couriers operate the tpcglobe.com website, which provides the SERVICE.

This page is used to inform website visitors, regarding our policies with the collection, use, and disclosure of Personal Information- if anyone decides to use our Service from The Professional Couriers website.

If you choose to use our Services, then you agree to the terms & conditions and use of information in relation with this policy. The Personal Information that we collect, is used for providing and improving the Service. We will not use or share your information with anyone, except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at tpcglobe.com, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used on an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these "cookies" to collect information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons :

To facilitate our Service;

To provide the Service on our behalf;

To perform Service-related activities; or

To assist us in analysing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please content us so that we can take the necessary actions.

Location Data

Our app collects and uses location data to provide delivery tracking and related services. We may collect precise or approximate location information from your device when the app is in use, and in some cases even when the app is running in the background, to ensure accurate tracking of deliveries. This data is used only for app functionality such as real-time tracking and is not shared with unauthorized third parties. Users can control location permissions from their device settings at any time.

Camera

Our app requires access to the device camera to allow users to capture images such as profile photos, documents, or delivery-related proof. The camera is only accessed when the user explicitly chooses to take a photo. The captured images are securely stored and used solely for app functionality. We do not access the camera in the background, nor do we collect or share images with third parties without user consent.

SMS

Our application uses SMS functionality strictly for essential user-related services. The primary purposes include: User authentication (OTP verification) To verify user identity during login/registration using One-Time Password (OTP). Transaction-related communication To send important alerts such as booking confirmations, delivery updates, or payment status. User-requested communication SMS is triggered only when initiated by the user (e.g., sending booking details or notifications).

Storage

The app uses storage permission to allow users to select and upload files (such as images/documents). Only user-selected files are accessed, and no data is collected without consent. Data is used strictly for app functionality and handled securely.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.